PAYMENT
We require payment in full with order either by personal cheque, bankers draft or bank transfer. We shall allow sufficient time to ensure that payment has cleared before processing the order. We do not accept any liability for incorrectly placed orders. Buyers must sure that the stock codes quoted are correct and that they are fully aware of the sizing, colouring etc of the items being ordered.

CANCELLATIONS
The purchase of items is a legally binding contract and, therefore, once an order has been placed it cannot subsequently be cancelled. We will, however, consider exceptional circumstances but these will be subject to a 20% re-stocking fee and the repayment of any delivery or other costs met by us.

REFUNDS
Refunds will be considered if we are informed within 10 days of delivery and the goods are returned within 30 days at the expense of the buyer. Refunds will be subject to a 20% handling charge to cover re-stocking fees etc plus a deduction to cover the cost of the original delivery. Refunds will only be made when items are returned in as-new condition, complete and in their original packaging. We will not accept any liability for damages incurred during transit to us.

REPLACEMENTS
We will replace items which are badly marked or damaged upon delivery provided that such damage has been identified and the driver notified at the time of delivery.

info@mulberrytreefurniture.co.uk
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